STORM. ("we", "us", "our") operates stormthelabel.com and the STORM mobile application (the "Service"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use the Service.
Information We Collect
Account data: name, email address, and password when you create an account.
Profile & preferences: your sizing, fit profile, and saved preferences.
Order data: products purchased, shipping address, and payment confirmation via Shopify checkout.
App usage: screen time and activity data when you use the STORM app's rewards features.
Technical data: device type, IP address, and usage analytics.
We do not store full payment card details — payments are processed securely by Shopify and our payment providers.
How We Use Your Information
To process and deliver your orders.
To create and manage your account.
To reward you for reduced screen time through the STORM app.
To send order updates and, with your consent, marketing emails.
To improve our products, website, and app.
To comply with legal obligations.
Sharing Your Information
We share data only with service providers who help us run the Service — including Shopify (e-commerce), our payment processor, and email delivery providers — and when required by law. We never sell your personal data.
Cookies
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings.
Data Retention
We keep your personal data for as long as your account is active or as needed to provide the Service. Order and accounting records are retained as required by law.
Your Rights
Under the GDPR you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at hello@stormthelabel.com.
Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If you believe we have done so in error, please contact us.
Security
We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact
For any questions about this Privacy Policy, email hello@stormthelabel.com or write to STORM., Amsterdam, The Netherlands.